Our purpose and vision

Our Purpose

To give residents a firm foundation on which to build their lives.

Our 2030 Vision

A safe, comfortable and affordable home for every household.

What makes us unique?

Throughout all that we do we are relentlessly resident focused. Residents are the reason we exist. We believe that what makes us different at Settle is that we put residents first. We know that everyone is different, so we will ensure that we provide a service that is as individual as each resident.

Our values

At Settle, we are:

Collaborative

We work together to make sure we get things done for residents. ​

Kind

We care about the work we do, our colleagues and residents. ​

Trusted

Residents trust us to do the right thing.

Inclusive

We want Settle & the places we manage to be welcoming to everyone.​

Committed

We are absolutely committed to delivering for residents – you say, we do.​

Proud

We are proud to work in social housing and play our role in meeting housing need. ​

Our priorities

To meet our 2030 vision, we have four priorities for the next six years. These are summarised below. The following pages provide more details about our ambitions for each priority, how we know these are the right areas to focus on and how we will know that we’ve achieved these ambitions.

Relentlessly resident focused

We put residents first because they are the reason we exist.

A responsible social business

We take the long view and make decisions to ensure that we can always deliver on our social purpose and provide great value for money for residents.

Safe and warm homes

We want to provide homes and places residents are proud of and help create a more sustainable future for the neighbourhoods where we work.

Meeting housing need

We will improve access to housing supporting better life chances for residents.

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